This is an old letter, but a classic one. This complaint letter from a Virgin Atlantic passenger to Sir Richard Branson is funny. REALLY funny. And although it has been around for a while, it reminds me of the type of writing which makes me smile.
I would love to read something else written by this passenger. If this is just a sampling of his talent, it is clear that we have an underutilized writer out there. (Hopefully he is not flying over us, eating a “sponge shaft with green paste.”)